If a lesson falls on a Public Holiday, it will be cancelled. Students seeking additional help can still reach out to their tutor for assistance.

You can either attend a makeup lesson or watch our lesson recording.

All lesson recordings will be uploaded to our student portal within 24 hours of the lesson. You will receive a notification when it’s available.

You can reach out to your tutor via Telegram for additional help. Tutors will respond within 24 hours.

We understand circumstances change. If you need to withdraw, just let us know. You will not be charged for any lessons that you did not attend.

Lessons are conducted online via Teams, ensuring accessibility and convenience. Students will receive a link to join the class before each session.

Yes, all lesson notes and worksheets will be shared digitally before or after each lesson. You can access these through the student portal.

If you encounter any issues, please try to reconnect as soon as possible. Lesson recordings will also be available for review if you miss any parts of the class.

We value your feedback! You can submit your comments or suggestions through our feedback form on the website or during regular feedback sessions. Alternatively, feel free to reach out to your tutor directly to discuss how we can best optimise your learning experience.